Shipping policy

SHIPPING AND DELIVERY

Each piece is crafted on demand to guarantee exceptional quality and responsible resource use.

 

DELIVERY TIMES

All orders are dispatched from our warehouse in Lithuania. The deliveries are fully tracked—from our door to yours.

Orders take 1-2 days to process before being dispatched. Please note that delivery times don’t include these processing days.

 

UNITED KINGDOM

Country

Cost

Free Shipping From

Delivery Time

United Kingdom

6.99 £

80 £

3-4 business days

EUROPE

Country

Free Shipping From

Delivery Time

Estonia

120 €

2-3 business days

Ireland

120 €

3-4 business days

The Netherlands

 120 €

3-4 business days

Switzerland

120 €

3-4 business days

Spain

120 €

3-4 business days

Slovenia

120 €

3-4 business days

Italy

120 €

3-4 business days

Hungry

120 €

3-4 business days

Germany

120 €

3-4 business days

France

120 €

3-4 business days

Denmark

120 €

3-4 business days

Czech Republic

120 €

3-4 business days

Belgium

120 €

3-4 business days

Austria

120 €

3-4 business days

Slovakia

120 €

3-4 business days

SHIPPING RATES

Shipping costs depend on the order size, destination country, region, and the selected shipping method.

Free shipping applies only when the order reaches the minimum value shown in the table. For orders below this amount, the actual shipping cost will be calculated automatically at checkout using FedEx Rates Service.

For destinations where free shipping is not available, shipping is always charged based on the actual FedEx rate calculated at checkout.

You will see the final shipping amount before confirming your order.

TRACKING

All orders are 100% tracked. You’ll receive an email with a tracking number and a link to track your parcel once your order leaves our warehouse. Please allow 24-48 hours for the tracking link to start showing delivery information. 

CUSTOMS DUTIES AND TAXES

Goods shipped to countries outside the European Union may be subject to import duties, taxes, and other import-related charges (such as customs brokerage or administrative fees). All such charges and any costs related to customs procedures are the responsibility of the customer. If the customer refuses to pay these charges and the shipment is returned, the seller reserves the right to deduct any incurred shipping and related costs from the refund. The seller does not control these charges and assumes no responsibility for their application or amount.

INCORRECT RECIPIENT INFORMATION

If you discover any errors in your contact or delivery information, please contact us immediately at info@lumore.com .